Shipping Policy for Prime Global ca

Welcome to Prime Global ca! We are committed to delivering your orders promptly and efficiently. Below is our comprehensive shipping policy designed to ensure a smooth and satisfying shopping experience.

General Information

Customer Support:

 

• • WhatsApp: +91 98115 67490 (Only WhatsApp)

• • Email: Care@primeglobalca.com

Shipping Costs:

 

• • Free Shipping:

     

    • • On orders of C$99 or more within Canada.
    • • On orders of C$70 or more within Ontario Surrounding areas.

Shipping Destinations

We currently offer shipping within Canada, with specific benefits for orders in Ontario and surrounding areas.

Order Processing

 

• • Orders are processed within 1-2 business days (excluding weekends and holidays) after receiving your order confirmation email.

• • You will receive another notification when your order has shipped.

Shipping Times

 

• • Standard Shipping: 5-7 business days.

• • Express Shipping: 2-4 business days (additional charges may apply).

Shipping Rates and Estimates

 

• • Orders under C$99 (Canada-wide): Standard shipping rates will be calculated at checkout.

• • Orders under C$70 (Ontario Surrounding): Standard shipping rates will be calculated at checkout.

Order Tracking

Once your order has shipped, you will receive an email notification with a tracking number. You can track your order on our website using this number.

Shipping Restrictions

 

• • We do not ship to P.O. boxes.

• • Certain remote locations may require additional time for delivery.

Damaged or Lost Items

In the unlikely event that your order arrives damaged or is lost during shipment, please contact our customer support within 7 days of receipt for assistance. We will work diligently to resolve the issue.

International Shipping

Currently, we do not offer international shipping. We are working to expand our shipping capabilities and hope to serve our international customers in the near future.

Returns and Refunds

For information on returns and refunds, please refer to our Return Policy.

Contact Us

If you have any questions or need further assistance, please do not hesitate to contact our customer support team via WhatsApp at +91 98115 67490 or email us at Care@primeglobalca.com.

Thank you for shopping with Prime Global ca. We appreciate your business and are here to provide the best possible service.